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PERFORMANCE/EXHIBITION Booking Guide

TICKET BOOKING

Visiting booking
Please visit Service Plaza on the main stairway of Sejong Center for the Performing Arts.
서비스플라자의 전경 모습입니다. 서비스플라자의 전경 모습입니다.
Service Plaza

TEL / 02-399-1000
Working hours / 10:00~20:00 (all the year round)
Location / Located on the main stairway
of Sejong Center

SERVICE PLAZA
Sejong Center Service Plaza gets you an useful information and helps you find out all things relating to admission ticket.
You can get information about performance and exhibition, as well as telephone reservation and ticketing service at the service plaza.
Service Plaza

TEL / 02-399-1000
Working hours / 10:00~20:00 (all the year round)
Location / Located on the main stairway of Sejong Center

Onsite ticket office

It is available to purchase tickets at the ticket offices of Sejong Grand Theater/ M Theater/ Chamber Hall.
(Operating hours: 1 hour 30 minutes before the beginning of performance - 30 minutes after the beginningof performance/1 hour 30 minutes before the beginning of performance - termination of intermission)
- Ticket purchasing and providing information on performance
- Inquiry and confirmation on booking

Phone booking

Sejong Culture Ticket 02-399-1000
Infoshop (Interpark) 02-399-1114~6(1544-1555) (Operating hours: All year around, 09:00~20:00)
- Providing information on performance
- Ticket booking and inquiry
- Inquiry on cancellation

Online booking

Sejong Center website www.sejongcenter.or.kr / interpark website ticket.interpark.com
- It is available to join the membership of the homepage as a foreigner member before pushing the 'booking' button.
* Mobile or I-PIN verification is necessary for the membership.
- Guide to booking at booking site http://www.sejongpac.or.kr/performance/info/ticketing_guide01.asp

Guide to booking and Cancellation

1. Payment methods

Credit card / Cash / Virtual account (Possible to purchase four days before performance date, automatical cancellation for being unpaid until 23:59 next day)

2. Booking confirmation

Sejong Center homepage - Available to confirm at my page.

3. Ticket cancellation and exchange

- The cancellation of ticket is available only one day until 17:00 before performance.(Impossible to cancel after the time limit)
- Direct cancellation/ exchange for the booking through Sejong Center website and phone,or call 02-399-1000 for cancellation/ exchange. (Operating hours of call center: All year around, 09:00 ~20:00)
- For prior received tickets, bring a real ticket to make a direct visit to Service Plaza for cancellation/ exchange. (Operating hours of Service Plaza: All year around, 09:00 ~ 20:00)
- Repayment on cancellation will be repaid to payment methods used for payment, and in case of credit card and virtual account, it takes 3 to 7 days.

4. Commission fees on cancellation

- The commission fees is not charged 10 days before performance.
- 10% of ticket price is charged 1 to 9 days until 17:00 before performance.
- Cancellation and exchange are impossible on the day of performance.

5. Ticket receiving

- Prior visiting receiving: It is available at Serive Plaza on the main stairway.
- Onsite booking office: It is available at onsite booking office of Grand Theater/ M Theater/ Chamber Hall from 1 hour and 30 minutes before performance.

6. Other notes

- Lost tickets won't be reissued.