Booking Guide
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Phone Booking
- Booking Hours
- 09:00 - 20:00 Open year-round *Year round: Open up to 2 hours before the performance, and phone booking may not be available for some performances.
- How to Book
- Telephone: 02 - 399 - 1000
- Booking Fee
- No booking fee is charged.
- Payment
- A credit card or virtual account is available for payment.
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Service Plaza On-site Booking
- Booking Hours
- 10:00 - 20:00 (All year round) *Lunch: 13:00 - 14:00
- How to Book
- Booking can be made directly at the Service Plaza. The Service Plaza is located above the main staircase of the Sejong Center for the Performing Arts.
- Booking Fee
- No booking fee is charged.
- Payment
- A credit card or virtual account is available for payment.
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Booking Information of Preferred Discounts For People with Disabilities and Veterans
- Holders of a disability welfare card and national merit card can receive a 50% discount.
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- Disability Welfare Card (Class 1-3) : 50% discount for one accompanying person per person.
- Disability Welfare Card (Class 1-3) : 50% discount for one accompanying person per person.
- National Meritorious Card: 50% discount for one accompanying person per person.
- For rental performances and rental exhibitions, there are differences depending on the policies of the relevant production agency.
- Booking Cancellation
- On-site Booking at the Service Plaza
Visit the Service Plaza within Sejong Lounge
(1F of the Sejong Center for the Performing Arts) - Call Center
Sejong Culture Ticket: 02-399-1000 - For tickets received in advance, cancellation or refund requests will be processed upon the collection of a physical ticket. Please ensure to carry the physical ticket at the Service Plaza for processing. (Lost tickets cannot be cancelled.)
- Booking Cancellation and Changeable Times
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Available Up to 5 P.M. the day before the performance (Weekdays / Weekends (Saturday, Sunday) / Holidays).
Cancellations, changes, and refunds cannot be made on the day of the performance. - Cancellation Fee for Booked Tickets Information
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Category information is provided in Cancellation Fee for Booked Tickets Information table. Category Cancellation Fee Based on the Day of the Performance 10 days before the performance None Cancellation deadline 9 days before the performance 10% of the ticket price Cancellation on the Day of the Performance Booked 3 days before the performance None 1 or 2 days before the performance 10% of ticket price Cancellation on the day of the performance Unable to Cancel
