Cancellation Policy
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Cancellation Policy
- Online Booking
- If you book three days before the performance, no cancellation fee will be charged if you cancel by midnight (12:00 AM) on the day of the online booking. From two days before the performance, a cancellation fee will apply even if you cancel on the same day.
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Online Booking Table(Period, Cancellation fee) Period Cancellation fee Up to midnight (12 AM), 10 days before the performance No fee From 9 days before performance to 5 PM on the day before the performance 10% of the ticket price After 5 PM on the day before the performance to the day of the performance Non-refundable - Phone Booking
- For phone booking cancellations, please contact our call center during operating hours (9:00 AM – 8:00 PM).