Upcoming Events
Eva Armisén vida
| Period | Place | Time |
|---|---|---|
| Period 2020.06.27(Sat) ~ 2020.09.20(Sun) | Place Sejong Museum of Art 1,Sejong Museum of Art 2 More |
Time
10:00 ~ 20:00
(Last admission 19:00)
|
| Age | Ticket | Contact us |
|---|---|---|
| Age | Ticket Adult 15,000 Student 11,000 Preschool children 9,000 | Contact us DCOMM 02-332-8011 |
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IntroductionIntroduction 닫기
Eva Armisén, who attracted 400,000 visitors in Korea in 2018!
The second story of Eva Armisén who came back with her new work begins.
VIEW POINT
POINT 01 To you who need to take a break
Say to yourself that it is okay.
'On a sunny day, you can lie on the grass and stare at the floating clouds.’
POINT 02 To you who need empathy
I won't say anything.
I'll just listen to you quietly without saying that I understand and feel empathy.
I'll stand by you.
POINT 03 To you who need happiness
I'll always pray for your childhood fantasies.
I wish you power to discover the shining parts of your daily life.PREVIEW
ROOM 01 INSPIRATION
"Inspiration comes to me through emotion and heart."
Eva Armisén describes the process of inspiration as birds often fly. Inspiration for an artist is like a small, cute bird that flies into a sunny garden and chirps.
Inspiration is the beginning of a journey as an artist. Eva Armisén's exhibition 'Vida' is her emotion and heart. I hope this space will allow her to share the inspirational process.ROOM 02 PART OF THE LANDSCAPE
"It's very interesting to think that every moment of our lives remains in a certain form to build what we are today."
We leave traces of ourselves. Even though our memories become dull and faded, the traces left like footprints become a big background that defines us and the backgroud makes us special.
It's a space allowing us to talk about the factors that make us exist and the path we've gone through.ROOM 03 WHAT IS HAPPENING TO ME?
To pass through the heart shaped door, you can encounter the space where our hearts are beating. It is Eva Armisén's fantasy world where you can observe the small corners of your mind with six emotions through images, music, pictures and sculptures.
ROOM 04 TODOS A COMER EVERYBODY TO THE TABLE
This is the 4th space of the exhibition with dogs and lobsters walking on the table and honeybees buzzing next to a jar of honey and it is also the place where a fairy tale book of the same title, written by Eva Armisén and her musician husband, is reproduced through sculptures and media.
ROOM 05 NATURE
"The world seen in nature is always special. I think emotions come from where we belong. I hope that these works will make visitors look at the surroundings from my perspective."
From Eva Armisén's viewpoint nature is the source of life so that there is full of life in every part of her life.
When you look around with a different perspective, sometimes you realize that a monotonous routine is actually a series of precious moments.ROOM 06 PAUSE
"There are times when we stop we can see where we are and what's around us."
Eva Armisén talks about the importance of 'resting' through this space. We have to take a rest. Sometimes why don't you have a time of thinking about whether you've missed something important running straight forward.ROOM 07 US
Eva Armisén, who has a large number of works titled ‘Together’, emphasizes the importance of "we" through several works.
"There are groups that give me the feeling of becoming a complete person when I'm with them. They are families, friends or colleagues and there's no way to describe the sense of belonging."
This space consists of works concerning interaction between me and people around me.ROOM 08 EVASIONES
It is a specially constructed space for this exhibition. The pieces of color between the two large murals create a fantastic path that helps us connect with each other. Some of the pieces are scattered on the road to run toward an another imaginary world.
This installation, which represents Eva Armisén's fantasy and imaginary world, expresses the process of finding happiness.ROOM 09 ADIOS
ARTIST
Eva Armisén is a world class artist who was born in Saragosa and currently works in Barcelona. She is actively engaged in artistic activities acound the world including Spain, South Korea, the U.S., Britain, Singapore, Hong Kong and Japan.
Referred to as ‘an artist drawing happiness’, she transforms a small daily life into a special moment through art. She draws daily life in an honest, innocent, pleasant and lovely painting style to present movement and healing and have many fans in the country.EDUCATION
Kids Atelier
Kids Atelier, the official educational program of the Eva Armisén Exhibition, is an artistic playground for children. You can learn easy and useful art storytelling, appreciation, exhibition-linked expression activities, and proper manners for viewing under the guidance of children's art education experts.
Progress
Storytelling 10 Minutes
Explore a story and meet today’s story by an educator along with screen images
Exhibition appreciation 40 minutes
Learn proper manners for exhibition viewing, appreciate works at the exhibition hall and communicate with arts from various perspectives.
Activities 35 minutes
Complete works that contain our own stories through exhibition themes and expression activities that link major exhibition works.
Parents briefing 5 minutes
Inform parents of the purpose of the program and activities so that they can receive feedback.
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Sejongro Public Parking Lot
- Sejong Center does not operate its own parking lot.
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Audiences who use performances, exhibitions (paid) and experiences (paid exhibition experience) can get a discount on parking fees when using Sejong-ro public parking lot.
If you complete the settlement in advance at the unmanned settlement machine before you leave, you can avoid congestion when you leave. For other discounts, please use the manned settlement office with the relevant certificate. - Sejongro Public Parking Lot has limited space and is often full, requiring a long time to find parking. Especially on weekends and public holidays, it fills up quickly, so we highly recommend using public transportation.
- For inquiries, please call 02-2290-6566 (open 24 hours a day, 365 days a year).
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How to cancel
- How to check the Internet
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How to check the website of the Sejong Center for the Performing Arts → My Page → Check/Cancel
After logging in to the homepage, you can cancel after selecting the cancellation performance on My Page - Check/Cancel reservation details. - A telephone inquiry
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Please contact the Sejong Center for the Performing Arts at 02-399-1000.
Operation time 09:00~20:00 -
※ Reservation tickets are not refundable after the exhibition period. For more information, please contact the inquiry number in the exhibition information section.
사전관람신청
공연 정보
- Eva Armisén vida
- 장르 전시기타
- 기간 2020.06.27(토) ~ 2020.09.20(일)
- 장소 세종미술관 1관,세종미술관 2관
- 연령 관람 가능
신청서 작성
표시된 항목은 필수 입력 사항 입니다.
Terms of Service
RequiredSejong Center Ticketing Terms and Conditions
Article 1 (Purpose)
These Terms and Conditions are intended to define the matters necessary for customers who book performance or exhibition tickets through the Sejong Center for the Performing Arts (hereinafter referred to as the “Sejong Center”) ticketing system (hereinafter referred to as “Sejong Ticket”), in order to improve the efficiency of system operation and management and enhance customer convenience.
Article 2 (Effect of the Terms and Conditions)
① The Sejong Center may amend these Terms and Conditions to the extent permitted by applicable laws. In such cases, the reasons for the amendment and the effective date shall be specified and announced, together with the current Terms and Conditions, on the Sejong Center’s website (including the main page or a pop-up screen) from 15 days prior to the effective date until the day immediately preceding the effective date.
② If the Sejong Center amends these Terms and Conditions, the amended Terms and Conditions shall apply only to contracts concluded on or after the effective date (including the effective date), and the Terms and Conditions prior to the amendment shall apply to contracts concluded before such date. However, if a customer who has already entered into a contract expresses their intention to be subject to the amended Terms and Conditions during the notice period specified in Paragraph 1 and obtains the consent of the Sejong Center, the amended Terms and Conditions shall apply.
③ If a member does not agree to the amended Terms and Conditions, they may request withdrawal of membership. If the member does not request termination after the effective date of the amended Terms and Conditions, they shall be deemed to have agreed to the amendments.
Article 3 (Definitions)
The terms used in these Terms and Conditions are defined as follows:
1. “Booking” means a state in which the ticket price has been fully paid through a booking channel recognized by the Sejong Center using a payment method specified in Article 5.
2. “Ticket” means a document or web-based service that grants the right to attend a performance or exhibition at the Sejong Center, and shall be valid only for the performance or exhibition name, date and time, venue, and designated seat specified on the ticket.
3. “Customer” means any user of Sejong Ticket, including online members and non-members, who accesses Sejong Ticket operated by the Sejong Center and receives services in accordance with these Terms and Conditions.
4. “Online Member” means a user who has registered on the Sejong Center website and receives services as a member.
5. “Non-member” means a customer who purchases tickets through Sejong Ticket without registering as a member.
6. “Performance presented by the Sejong Center” means a performance organized solely by the Sejong Center or jointly with external organizations, and is categorized into performances solely organized by the Sejong Center, performances by affiliated arts companies, and co-presented performances.
7. “Rental Performance” means a performance organized by an external production company or individual who rents a Sejong Center venue, where the organizer of the performance is such external entity or individual, not the Sejong Center.
8. “Same Performance” means a performance that is held in two or more consecutive sessions, and the program may vary by session.
9. “Exhibition presented by the Sejong Center” means an exhibition organized solely by the Sejong Center or jointly with external organizations, and is categorized into exhibitions solely organized by the Sejong Center and co-presented exhibitions.
10. “Rental Exhibition” means an exhibition organized by an external exhibition organizer or individual who rents a Sejong Center exhibition space, where the organizer of the exhibition is such external entity or individual, not the Sejong Center.
Article 4 (Ticket Booking Services)
① Sejong Ticket provides the following ticket booking services:
1. Internet and mobile booking services
2. In-person booking services (Service Plaza and venue box offices within the Sejong Center)
3. Telephone booking services (Sejong call center)
② For internet and mobile booking services (available 24 hours a day, year-round), customers may complete bookings directly through the booking process up to 2 hours prior to the start of the performance.
③ In-person booking services
1. Service Plaza (Operating hours: 10:00–20:00, open year-round, lunch break 13:00–14:00): Customers may visit the Service Plaza located in the Sejong Lounge to purchase tickets or issue tickets booked via telephone (call center) or the internet. In addition, for tickets booked through Sejong Ticket, services such as changes, cancellations, and refunds may be processed.
2. Venue box offices are located at the Grand Theater, M Theater, S Theater, Chamber Hall, Dream Forest Arts Center, and other venues. They operate from 1 hour and 30 minutes before the performance until intermission. For performances without intermission, they operate until 30 minutes after the performance begins. Customers may issue tickets for same-day performances booked via telephone, internet, or mobile at the venue box office, and may purchase tickets on-site if seats remain available. For digital tickets, customers may issue tickets directly online.
④ Ticket booking services are provided under consignment sales agreements between the Sejong Center and event organizers. For certain rental performances, such services may not be available due to the organizer’s circumstances. If a booked product cannot be provided due to technical errors or other reasons, the Sejong Center shall promptly notify the customer and issue a refund or take necessary measures for refund within three (3) business days.
⑤ The Sejong Center shall not be liable for any errors in performance or exhibition date and time, omission of ticket discounts, or incorrect seat quantity or class resulting from the customer’s negligence while using internet or mobile services.
⑥ Regulations on fraudulent purchases
1. To protect legitimate users, the Sejong Center may impose booking restrictions for a certain period or cancel the relevant bookings for customers who fall under any of the following:
- Booking through improper methods (e.g., use of macros or other abnormal means)
- Repeated cancellation of bookings (five (5) times or more) for the same performance, exhibition, or event due to non-payment via virtual account
- Repeated bulk purchases followed by cancellations (e.g., repeated purchases and cancellations for the purpose of resale)
- Purchasing tickets for the purpose of resale or engaging in ticket scalping (e.g., reselling tickets at a price higher than the Sejong Center’s official price)
- Any other improper use deemed equivalent to the above
2. In the cases specified in No. 1, the Sejong Center shall grant the customer a period of at least one (1) day and up to seven (7) days to submit an explanation. If the explanation submitted within such period is deemed reasonable, the relevant measures may be lifted.
3. If a user repeatedly engages in such conduct and is deemed to cause harm to the Sejong Center or other users, the user’s membership services may be restricted or terminated in accordance with Article 16 (User Conduct and Service Restrictions) of the Sejong Center Terms of Use.
Article 5 (Payment Methods for Ticket Booking)
Tickets for performances at the Sejong Center may be booked using the following payment methods:
1. Virtual Account (CMS: Cash Management Service): Bookings may be made via telephone or internet up to three (3) days prior to the performance date. The booking shall be completed if the ticket price is deposited into the designated virtual account by 24:00 (midnight) of the day following the booking date. If payment is not made within this period, the booking shall be automatically canceled without prior notice to the customer.
2. Credit Card: Tickets may be booked using a credit card from the start of the booking period until the commencement of the performance, and payments shall be processed in accordance with applicable electronic financial transaction laws.
3. Cash: From the start of the booking period until the day of the performance, tickets may be purchased directly by paying cash at the Service Plaza or venue box offices of the Sejong Center.
4. Gift Certificates (issued by the Korea Arts & Culture Education Service): Gift certificates recognized by the Sejong Center may be used only when booking tickets for performances presented by the Sejong Center at the Service Plaza or venue box offices. Any remaining balance after use may be refunded in cash in accordance with the terms and conditions of the gift certificate.
5. Zero Pay: From the start of the booking period until the day of the performance, payment may be made using Zero Pay at the Service Plaza or venue box offices of the Sejong Center.
6. For certain rental performances or co-presented performances, available payment methods may be restricted depending on the organizer’s circumstances.
Article 6 (Discount Services)
① The Sejong Center may provide discount services for each performance, and all discounts shall not be applied in combination.
② Discounts may be applied when booking via telephone, internet, or in person. Any omitted discount may be applied upon customer request up to 2 hours before the performance. In such cases, previously booked seats may be changed during the retroactive application of the discount. However, discounts applied based on the booking date (e.g., early booking discounts) shall not be applied retroactively. If a discount is omitted due to customer error during the booking process and the customer requests its application afterward, a fee in accordance with the cancellation fee policy shall be charged.
③ The discount services provided by the Sejong Center for each performance are as follows:
1. Online Member Discount: Discounts and benefits are available in accordance with the Sejong Center online membership terms.
2. Early Booking Discount: For selected performances, a designated early booking period may be set after ticket sales begin, during which customers may receive discounts. However, if booking details are changed after the early booking period has ended, the discount shall not be reapplied.
3. Package Ticket Discount: The organizer may designate two or more different performances as a package, and customers booking such tickets simultaneously may receive a package discount. The discount shall be applicable only until the booking time of the earliest performance in the package, and ticket changes or refunds shall be allowed until one (1) day before the first performance date.
4. Coupon Discount: The Sejong Center may issue coupons to members in accordance with policies established by the Sejong Center and event organizers. Coupons cannot be used in combination, and may be reused if a ticket is canceled within the valid period. Coupons may only be used by the issuing member and may not be sold or transferred to others under any circumstances. If a coupon is obtained improperly or fraudulently, its use may be restricted and it may be revoked by the Sejong Center.
5. Student Discount: Student discounts may be applied when booking via telephone or internet. When collecting tickets at the venue box office on the day of the performance, customers must present valid student identification corresponding to the discounted tickets. If such identification is not presented, the price difference shall be paid.
6. Group Discount: Group discounts may be provided to customers who book a specified minimum number of tickets for a given performance. For performances held on multiple dates, the discount may apply if the total number of tickets booked across all dates meets the required quantity. Additional bookings by group customers may also be eligible for the discount, subject to seat availability. If part of a group booking is refunded and the remaining number of tickets falls below the required minimum, all discounts shall be revoked. Refunds shall be processed in accordance with Article 7 of these Terms and Conditions.
7. Card Discounts and Other Discount Methods: When booking via telephone or internet, card discounts and other discount methods provided by the Sejong Center may be applied. Card discounts are available only when payment is made using the applicable card. For other discount methods, customers may be required to present valid proof corresponding to the number of discounted tickets when collecting tickets. If such proof is not provided, the price difference shall be paid.
8. Discounts for Persons with Disabilities and Persons Entitled to Veterans Benefits
(a) A person with a disability means the individual holding a disability welfare card issued by the Ministry of Health and Welfare. A person entitled to veterans benefits means the individual holding a certificate issued by the Ministry of Patriots and Veterans Affairs, including a certificate of a person of distinguished service to state, of distinguished service to independence, of distinguished service to May 18 Democratization Movement, his or her bereaved family. A person who died or was injured for the public good, and his or her bereaved family member thereof, mean the individual holding as a certificate of a person who died for the public good, or was injured for the public good, a certificate of his or her bereaved family issued by the Ministry of Health and Welfare.
(b) A 50% discount shall be provided for tickets to performances and exhibitions presented by the Sejong Center as follows. When collecting tickets or entering the venue on the day of the performance, the customer must present to the staff a disability welfare card, a certificate of a person of distinguished service, a certificate of his or her bereaved family, a certificate of a person who died for the public good, or was injured for the public good, a certificate of his or her bereaved family. If the customer fails to present such documentation, the price difference corresponding to the discount shall be paid.
- 50% discount for persons with disability grades 1–3 and one accompanying person
- 50% discount only for persons with disability grades 4–6 only
- 50% discount for a holder of a certificate of a person of distinguished service and one accompanying person
- 50% discount only for a holder of a certificate of bereaved family or a certificate of a person who died or was injured for the public good (in the case of bereaved family members of persons who or was injured for the public good, if the legally designated beneficiary is a parent, either parent shall be eligible even if not the primary beneficiary)
- 50% discount only for the spouse of a certificate of a person of distinguished service (only upon presentation of a family verification document issued by the Ministry of Patriots and Veterans Affairs and resident registration certificate)
(c) Wheelchair users may book designated wheelchair spaces available at each venue, and such spaces may only be reserved by wheelchair users and their accompanying persons.
④ Digital tickets shall not be available for discount categories requiring verification.
Article 7 (Ticket Changes and Refunds)
① Tickets sold through Sejong Ticket may be canceled and refunded in accordance with the following provisions. However, for certain rental performances, refund conditions may be changed depending on the organizer’s circumstances.
1. Ticket Refunds and Changes
(a) Tickets may be fully refunded without any fee up to ten (10) days before the performance date. From nine (9) days before the performance date until 5 PM on the day before the performance, refunds shall be made after deducting a cancellation fee of ten percent (10%) of the ticket price.
(b) No refunds shall be processed on the day of the performance.
(c) If a booking is canceled on the same day it was made, refunds shall be issued without a cancellation fee up to three (3) days before the performance date. However, from two (2) days before the performance date until 5 PM on the day before the performance, a cancellation fee of ten percent (10%) shall apply even if the booking is canceled on the same day it was made.
② Refunds shall be processed only through the same payment method used at the time of booking, as follows:
1. Virtual Account: After deducting the refund fee, the amount shall be refunded to the account under the name of the booker.
2. Credit Card: The full amount shall be refunded to the card used at the time of booking, and any refund fee shall be processed as a separate charge. (If a ticket purchased by credit card has been gifted, any refund request must be processed only through the original card used for payment.)
3. Cash: After deducting the refund fee, the amount shall be refunded in cash.
4. Gift Certificates (issued by the Korea Arts & Culture Education Service): Refunds shall be made using the original physical gift certificate used for payment. If a refund fee applies, such fee shall be paid in cash.
5. Zero Pay: Cancellations must be made by visiting the Service Plaza. If a refund fee applies, such fee shall be paid in cash.
③ For transactions where a discount coupon has been applied, only the actual amount paid (excluding the coupon discount) shall be refunded, and partial cancellations may be restricted.
④ Tickets designated as special sales or organizer sales shall be refunded only through the organization from which the tickets were originally purchased.
⑤ If the customer is in possession of the ticket, it must be returned to the Service Plaza by the refund deadline, either in person or by mail or other means.
⑥ No refunds shall be issued for lost tickets.
⑦ The deadlines for changing the ticket collection method between physical tickets and digital tickets are as follows:
1. From physical ticket to digital ticket: Changes are allowed before the physical ticket is issued.
2. From digital ticket to physical ticket: Changes are allowed before entry.
Article 8 (Miscellaneous Provisions)
① If a customer arrives late due to personal reasons, the ticket shall not be refunded and entry to the venue may be restricted.
② Complimentary tickets and invitation exchange tickets shall not be refunded. Invitation exchange tickets may be exchanged for reserved seats only at the time and place specified on the ticket, and may not be exchanged for reserved seats after the specified time. In such cases, admission to the performance may not be permitted.
③ If a customer does not collect a booked ticket by the start of the performance on the day of the performance, the ticket shall be deemed issued and shall not be refundable.
④ When collecting tickets at the venue box office that were booked via telephone, internet, or mobile, customers may be required to provide information such as the booking number, name of the booker, and date of birth. This procedure is intended to ensure that tickets are delivered securely to the rightful purchaser. If the information provided is inaccurate, the ticket may not be released, and the Sejong Center shall not be held legally liable in such cases.
⑤ Age restrictions for performances vary depending on each event. If a customer does not meet the age requirement announced in advance, entry to the venue shall not be permitted even if a ticket has been booked.
⑥ The Sejong Center shall not be liable for any damages incurred by customers who purchase tickets through channels other than Sejong Ticket.
⑦ Matters not specified in these Terms and Conditions shall be governed by applicable laws and general practices of venue operation.
Article 9 (Compensation Policy)
① The Sejong Center shall establish separate emergency operation policies and announce them on its website in the following cases:
1. If a performance is canceled due to a national emergency or force majeure events such as natural disasters
2. If a performance has commenced but is interrupted due to force majeure
② If a performance is canceled prior to its commencement due to unavoidable circumstances of the organizer, the full ticket price shall be refunded as follows:
1. Refunds shall be processed using the same payment method used at the time of booking.
2. For performances presented by the Sejong Center, refunds shall be processed directly by the Sejong Center. For rental performances, refunds shall be handled by the organizer of the rental performance, not the Sejong Cente
③ If a guardian and a child under the age of eight (8) purchase tickets on the day of the performance and request admission, refunds shall be processed as follows:
1. For children aged 24 months or older and below school age, childcare services are available at “Kids World” operated by the Sejong Center; therefore, only the child’s ticket shall be refunded (the guardian’s ticket shall not be refunded).
2. For children under 24 months of age, the tickets for the child and one (1) guardian shall be refunded.
④ If a ticket refund is requested at the venue box office on the day of the performance due to an unexpected change of a principal performer, the full ticket price shall be refunded using the same payment method used at the time of booking. Refunds shall be available only if the performance has not been attended.
⑤ If the performance date and time are changed or the performance is canceled, the Sejong Center shall provide notice through its website.
Article 10 (Governing Jurisdiction)
In the event that a dispute arising out of or in connection with this service leads to litigation, the court having jurisdiction over the location of the Sejong Center shall have exclusive jurisdiction.
ADDENDA
Addendum 1 (Effective Date)
These Terms and Conditions shall enter into force on December 31, 2014.
ADDENDA
Addendum 2 (Effective Date)
These Terms and Conditions shall enter into force on May 20, 2015.
ADDENDA
Addendum 3 (Effective Date)
These Terms and Conditions shall enter into force on April 17, 2019.
ADDENDA
Addendum 4 (Effective Date)
These Terms and Conditions shall enter into force on January 17, 2020.
ADDENDA
Addendum 5 (Effective Date)
These Terms and Conditions shall enter into force on March 30, 2020.
ADDENDA
Addendum 6 (Effective Date)
These Terms and Conditions shall enter into force on August 14, 2020.
ADDENDA
Addendum 7 (Effective Date)
These Terms and Conditions shall enter into force on May 10, 2021.
ADDENDA
Addendum 8 (Effective Date)
These Terms and Conditions shall enter into force on March 25, 2022.
ADDENDA
Addendum 9 (Effective Date)
These Terms and Conditions shall enter into force on February 16, 2024.
ADDENDA
Addendum 10 (Effective Date)
These Terms and Conditions shall enter into force on April 18, 2025.
These Terms and Conditions are intended to define the matters necessary for customers who book performance or exhibition tickets through the Sejong Center for the Performing Arts (hereinafter referred to as the “Sejong Center”) ticketing system (hereinafter referred to as “Sejong Ticket”), in order to improve the efficiency of system operation and management and enhance customer convenience.
Article 2 (Effect of the Terms and Conditions)
① The Sejong Center may amend these Terms and Conditions to the extent permitted by applicable laws. In such cases, the reasons for the amendment and the effective date shall be specified and announced, together with the current Terms and Conditions, on the Sejong Center’s website (including the main page or a pop-up screen) from 15 days prior to the effective date until the day immediately preceding the effective date.
② If the Sejong Center amends these Terms and Conditions, the amended Terms and Conditions shall apply only to contracts concluded on or after the effective date (including the effective date), and the Terms and Conditions prior to the amendment shall apply to contracts concluded before such date. However, if a customer who has already entered into a contract expresses their intention to be subject to the amended Terms and Conditions during the notice period specified in Paragraph 1 and obtains the consent of the Sejong Center, the amended Terms and Conditions shall apply.
③ If a member does not agree to the amended Terms and Conditions, they may request withdrawal of membership. If the member does not request termination after the effective date of the amended Terms and Conditions, they shall be deemed to have agreed to the amendments.
Article 3 (Definitions)
The terms used in these Terms and Conditions are defined as follows:
1. “Booking” means a state in which the ticket price has been fully paid through a booking channel recognized by the Sejong Center using a payment method specified in Article 5.
2. “Ticket” means a document or web-based service that grants the right to attend a performance or exhibition at the Sejong Center, and shall be valid only for the performance or exhibition name, date and time, venue, and designated seat specified on the ticket.
3. “Customer” means any user of Sejong Ticket, including online members and non-members, who accesses Sejong Ticket operated by the Sejong Center and receives services in accordance with these Terms and Conditions.
4. “Online Member” means a user who has registered on the Sejong Center website and receives services as a member.
5. “Non-member” means a customer who purchases tickets through Sejong Ticket without registering as a member.
6. “Performance presented by the Sejong Center” means a performance organized solely by the Sejong Center or jointly with external organizations, and is categorized into performances solely organized by the Sejong Center, performances by affiliated arts companies, and co-presented performances.
7. “Rental Performance” means a performance organized by an external production company or individual who rents a Sejong Center venue, where the organizer of the performance is such external entity or individual, not the Sejong Center.
8. “Same Performance” means a performance that is held in two or more consecutive sessions, and the program may vary by session.
9. “Exhibition presented by the Sejong Center” means an exhibition organized solely by the Sejong Center or jointly with external organizations, and is categorized into exhibitions solely organized by the Sejong Center and co-presented exhibitions.
10. “Rental Exhibition” means an exhibition organized by an external exhibition organizer or individual who rents a Sejong Center exhibition space, where the organizer of the exhibition is such external entity or individual, not the Sejong Center.
Article 4 (Ticket Booking Services)
① Sejong Ticket provides the following ticket booking services:
1. Internet and mobile booking services
2. In-person booking services (Service Plaza and venue box offices within the Sejong Center)
3. Telephone booking services (Sejong call center)
② For internet and mobile booking services (available 24 hours a day, year-round), customers may complete bookings directly through the booking process up to 2 hours prior to the start of the performance.
③ In-person booking services
1. Service Plaza (Operating hours: 10:00–20:00, open year-round, lunch break 13:00–14:00): Customers may visit the Service Plaza located in the Sejong Lounge to purchase tickets or issue tickets booked via telephone (call center) or the internet. In addition, for tickets booked through Sejong Ticket, services such as changes, cancellations, and refunds may be processed.
2. Venue box offices are located at the Grand Theater, M Theater, S Theater, Chamber Hall, Dream Forest Arts Center, and other venues. They operate from 1 hour and 30 minutes before the performance until intermission. For performances without intermission, they operate until 30 minutes after the performance begins. Customers may issue tickets for same-day performances booked via telephone, internet, or mobile at the venue box office, and may purchase tickets on-site if seats remain available. For digital tickets, customers may issue tickets directly online.
④ Ticket booking services are provided under consignment sales agreements between the Sejong Center and event organizers. For certain rental performances, such services may not be available due to the organizer’s circumstances. If a booked product cannot be provided due to technical errors or other reasons, the Sejong Center shall promptly notify the customer and issue a refund or take necessary measures for refund within three (3) business days.
⑤ The Sejong Center shall not be liable for any errors in performance or exhibition date and time, omission of ticket discounts, or incorrect seat quantity or class resulting from the customer’s negligence while using internet or mobile services.
⑥ Regulations on fraudulent purchases
1. To protect legitimate users, the Sejong Center may impose booking restrictions for a certain period or cancel the relevant bookings for customers who fall under any of the following:
- Booking through improper methods (e.g., use of macros or other abnormal means)
- Repeated cancellation of bookings (five (5) times or more) for the same performance, exhibition, or event due to non-payment via virtual account
- Repeated bulk purchases followed by cancellations (e.g., repeated purchases and cancellations for the purpose of resale)
- Purchasing tickets for the purpose of resale or engaging in ticket scalping (e.g., reselling tickets at a price higher than the Sejong Center’s official price)
- Any other improper use deemed equivalent to the above
2. In the cases specified in No. 1, the Sejong Center shall grant the customer a period of at least one (1) day and up to seven (7) days to submit an explanation. If the explanation submitted within such period is deemed reasonable, the relevant measures may be lifted.
3. If a user repeatedly engages in such conduct and is deemed to cause harm to the Sejong Center or other users, the user’s membership services may be restricted or terminated in accordance with Article 16 (User Conduct and Service Restrictions) of the Sejong Center Terms of Use.
Article 5 (Payment Methods for Ticket Booking)
Tickets for performances at the Sejong Center may be booked using the following payment methods:
1. Virtual Account (CMS: Cash Management Service): Bookings may be made via telephone or internet up to three (3) days prior to the performance date. The booking shall be completed if the ticket price is deposited into the designated virtual account by 24:00 (midnight) of the day following the booking date. If payment is not made within this period, the booking shall be automatically canceled without prior notice to the customer.
2. Credit Card: Tickets may be booked using a credit card from the start of the booking period until the commencement of the performance, and payments shall be processed in accordance with applicable electronic financial transaction laws.
3. Cash: From the start of the booking period until the day of the performance, tickets may be purchased directly by paying cash at the Service Plaza or venue box offices of the Sejong Center.
4. Gift Certificates (issued by the Korea Arts & Culture Education Service): Gift certificates recognized by the Sejong Center may be used only when booking tickets for performances presented by the Sejong Center at the Service Plaza or venue box offices. Any remaining balance after use may be refunded in cash in accordance with the terms and conditions of the gift certificate.
5. Zero Pay: From the start of the booking period until the day of the performance, payment may be made using Zero Pay at the Service Plaza or venue box offices of the Sejong Center.
6. For certain rental performances or co-presented performances, available payment methods may be restricted depending on the organizer’s circumstances.
Article 6 (Discount Services)
① The Sejong Center may provide discount services for each performance, and all discounts shall not be applied in combination.
② Discounts may be applied when booking via telephone, internet, or in person. Any omitted discount may be applied upon customer request up to 2 hours before the performance. In such cases, previously booked seats may be changed during the retroactive application of the discount. However, discounts applied based on the booking date (e.g., early booking discounts) shall not be applied retroactively. If a discount is omitted due to customer error during the booking process and the customer requests its application afterward, a fee in accordance with the cancellation fee policy shall be charged.
③ The discount services provided by the Sejong Center for each performance are as follows:
1. Online Member Discount: Discounts and benefits are available in accordance with the Sejong Center online membership terms.
2. Early Booking Discount: For selected performances, a designated early booking period may be set after ticket sales begin, during which customers may receive discounts. However, if booking details are changed after the early booking period has ended, the discount shall not be reapplied.
3. Package Ticket Discount: The organizer may designate two or more different performances as a package, and customers booking such tickets simultaneously may receive a package discount. The discount shall be applicable only until the booking time of the earliest performance in the package, and ticket changes or refunds shall be allowed until one (1) day before the first performance date.
4. Coupon Discount: The Sejong Center may issue coupons to members in accordance with policies established by the Sejong Center and event organizers. Coupons cannot be used in combination, and may be reused if a ticket is canceled within the valid period. Coupons may only be used by the issuing member and may not be sold or transferred to others under any circumstances. If a coupon is obtained improperly or fraudulently, its use may be restricted and it may be revoked by the Sejong Center.
5. Student Discount: Student discounts may be applied when booking via telephone or internet. When collecting tickets at the venue box office on the day of the performance, customers must present valid student identification corresponding to the discounted tickets. If such identification is not presented, the price difference shall be paid.
6. Group Discount: Group discounts may be provided to customers who book a specified minimum number of tickets for a given performance. For performances held on multiple dates, the discount may apply if the total number of tickets booked across all dates meets the required quantity. Additional bookings by group customers may also be eligible for the discount, subject to seat availability. If part of a group booking is refunded and the remaining number of tickets falls below the required minimum, all discounts shall be revoked. Refunds shall be processed in accordance with Article 7 of these Terms and Conditions.
7. Card Discounts and Other Discount Methods: When booking via telephone or internet, card discounts and other discount methods provided by the Sejong Center may be applied. Card discounts are available only when payment is made using the applicable card. For other discount methods, customers may be required to present valid proof corresponding to the number of discounted tickets when collecting tickets. If such proof is not provided, the price difference shall be paid.
8. Discounts for Persons with Disabilities and Persons Entitled to Veterans Benefits
(a) A person with a disability means the individual holding a disability welfare card issued by the Ministry of Health and Welfare. A person entitled to veterans benefits means the individual holding a certificate issued by the Ministry of Patriots and Veterans Affairs, including a certificate of a person of distinguished service to state, of distinguished service to independence, of distinguished service to May 18 Democratization Movement, his or her bereaved family. A person who died or was injured for the public good, and his or her bereaved family member thereof, mean the individual holding as a certificate of a person who died for the public good, or was injured for the public good, a certificate of his or her bereaved family issued by the Ministry of Health and Welfare.
(b) A 50% discount shall be provided for tickets to performances and exhibitions presented by the Sejong Center as follows. When collecting tickets or entering the venue on the day of the performance, the customer must present to the staff a disability welfare card, a certificate of a person of distinguished service, a certificate of his or her bereaved family, a certificate of a person who died for the public good, or was injured for the public good, a certificate of his or her bereaved family. If the customer fails to present such documentation, the price difference corresponding to the discount shall be paid.
- 50% discount for persons with disability grades 1–3 and one accompanying person
- 50% discount only for persons with disability grades 4–6 only
- 50% discount for a holder of a certificate of a person of distinguished service and one accompanying person
- 50% discount only for a holder of a certificate of bereaved family or a certificate of a person who died or was injured for the public good (in the case of bereaved family members of persons who or was injured for the public good, if the legally designated beneficiary is a parent, either parent shall be eligible even if not the primary beneficiary)
- 50% discount only for the spouse of a certificate of a person of distinguished service (only upon presentation of a family verification document issued by the Ministry of Patriots and Veterans Affairs and resident registration certificate)
(c) Wheelchair users may book designated wheelchair spaces available at each venue, and such spaces may only be reserved by wheelchair users and their accompanying persons.
④ Digital tickets shall not be available for discount categories requiring verification.
Article 7 (Ticket Changes and Refunds)
① Tickets sold through Sejong Ticket may be canceled and refunded in accordance with the following provisions. However, for certain rental performances, refund conditions may be changed depending on the organizer’s circumstances.
1. Ticket Refunds and Changes
(a) Tickets may be fully refunded without any fee up to ten (10) days before the performance date. From nine (9) days before the performance date until 5 PM on the day before the performance, refunds shall be made after deducting a cancellation fee of ten percent (10%) of the ticket price.
(b) No refunds shall be processed on the day of the performance.
(c) If a booking is canceled on the same day it was made, refunds shall be issued without a cancellation fee up to three (3) days before the performance date. However, from two (2) days before the performance date until 5 PM on the day before the performance, a cancellation fee of ten percent (10%) shall apply even if the booking is canceled on the same day it was made.
② Refunds shall be processed only through the same payment method used at the time of booking, as follows:
1. Virtual Account: After deducting the refund fee, the amount shall be refunded to the account under the name of the booker.
2. Credit Card: The full amount shall be refunded to the card used at the time of booking, and any refund fee shall be processed as a separate charge. (If a ticket purchased by credit card has been gifted, any refund request must be processed only through the original card used for payment.)
3. Cash: After deducting the refund fee, the amount shall be refunded in cash.
4. Gift Certificates (issued by the Korea Arts & Culture Education Service): Refunds shall be made using the original physical gift certificate used for payment. If a refund fee applies, such fee shall be paid in cash.
5. Zero Pay: Cancellations must be made by visiting the Service Plaza. If a refund fee applies, such fee shall be paid in cash.
③ For transactions where a discount coupon has been applied, only the actual amount paid (excluding the coupon discount) shall be refunded, and partial cancellations may be restricted.
④ Tickets designated as special sales or organizer sales shall be refunded only through the organization from which the tickets were originally purchased.
⑤ If the customer is in possession of the ticket, it must be returned to the Service Plaza by the refund deadline, either in person or by mail or other means.
⑥ No refunds shall be issued for lost tickets.
⑦ The deadlines for changing the ticket collection method between physical tickets and digital tickets are as follows:
1. From physical ticket to digital ticket: Changes are allowed before the physical ticket is issued.
2. From digital ticket to physical ticket: Changes are allowed before entry.
Article 8 (Miscellaneous Provisions)
① If a customer arrives late due to personal reasons, the ticket shall not be refunded and entry to the venue may be restricted.
② Complimentary tickets and invitation exchange tickets shall not be refunded. Invitation exchange tickets may be exchanged for reserved seats only at the time and place specified on the ticket, and may not be exchanged for reserved seats after the specified time. In such cases, admission to the performance may not be permitted.
③ If a customer does not collect a booked ticket by the start of the performance on the day of the performance, the ticket shall be deemed issued and shall not be refundable.
④ When collecting tickets at the venue box office that were booked via telephone, internet, or mobile, customers may be required to provide information such as the booking number, name of the booker, and date of birth. This procedure is intended to ensure that tickets are delivered securely to the rightful purchaser. If the information provided is inaccurate, the ticket may not be released, and the Sejong Center shall not be held legally liable in such cases.
⑤ Age restrictions for performances vary depending on each event. If a customer does not meet the age requirement announced in advance, entry to the venue shall not be permitted even if a ticket has been booked.
⑥ The Sejong Center shall not be liable for any damages incurred by customers who purchase tickets through channels other than Sejong Ticket.
⑦ Matters not specified in these Terms and Conditions shall be governed by applicable laws and general practices of venue operation.
Article 9 (Compensation Policy)
① The Sejong Center shall establish separate emergency operation policies and announce them on its website in the following cases:
1. If a performance is canceled due to a national emergency or force majeure events such as natural disasters
2. If a performance has commenced but is interrupted due to force majeure
② If a performance is canceled prior to its commencement due to unavoidable circumstances of the organizer, the full ticket price shall be refunded as follows:
1. Refunds shall be processed using the same payment method used at the time of booking.
2. For performances presented by the Sejong Center, refunds shall be processed directly by the Sejong Center. For rental performances, refunds shall be handled by the organizer of the rental performance, not the Sejong Cente
③ If a guardian and a child under the age of eight (8) purchase tickets on the day of the performance and request admission, refunds shall be processed as follows:
1. For children aged 24 months or older and below school age, childcare services are available at “Kids World” operated by the Sejong Center; therefore, only the child’s ticket shall be refunded (the guardian’s ticket shall not be refunded).
2. For children under 24 months of age, the tickets for the child and one (1) guardian shall be refunded.
④ If a ticket refund is requested at the venue box office on the day of the performance due to an unexpected change of a principal performer, the full ticket price shall be refunded using the same payment method used at the time of booking. Refunds shall be available only if the performance has not been attended.
⑤ If the performance date and time are changed or the performance is canceled, the Sejong Center shall provide notice through its website.
Article 10 (Governing Jurisdiction)
In the event that a dispute arising out of or in connection with this service leads to litigation, the court having jurisdiction over the location of the Sejong Center shall have exclusive jurisdiction.
ADDENDA
Addendum 1 (Effective Date)
These Terms and Conditions shall enter into force on December 31, 2014.
ADDENDA
Addendum 2 (Effective Date)
These Terms and Conditions shall enter into force on May 20, 2015.
ADDENDA
Addendum 3 (Effective Date)
These Terms and Conditions shall enter into force on April 17, 2019.
ADDENDA
Addendum 4 (Effective Date)
These Terms and Conditions shall enter into force on January 17, 2020.
ADDENDA
Addendum 5 (Effective Date)
These Terms and Conditions shall enter into force on March 30, 2020.
ADDENDA
Addendum 6 (Effective Date)
These Terms and Conditions shall enter into force on August 14, 2020.
ADDENDA
Addendum 7 (Effective Date)
These Terms and Conditions shall enter into force on May 10, 2021.
ADDENDA
Addendum 8 (Effective Date)
These Terms and Conditions shall enter into force on March 25, 2022.
ADDENDA
Addendum 9 (Effective Date)
These Terms and Conditions shall enter into force on February 16, 2024.
ADDENDA
Addendum 10 (Effective Date)
These Terms and Conditions shall enter into force on April 18, 2025.
You have the right to refuse to agree to the booking terms and conditions above.
However, if you refuse to agree, there may be limitations on the provision of certain member services.
Do you agree to the booking terms and conditions as stated above?
RequiredCollection and Use of Personal Data
| Items | Purpose of Collection and Use | Retention Period |
|---|---|---|
| Name, ID, Password, Date of Birth, Gender, Email, Mobile Number, CI | Ticket booking for performances and classes | Up to 3 months after the performance you booked has ended |
You have the right to refuse consent to the collection and use of your personal data.
However, if you refuse consent, some services may be restricted.
Do you agree to the collection and use of your personal data as described above?
Identity Verification
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